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Quickly find the answer to your question or get in touch directly. We respond within 24 hours.
Frequently asked questions
Answers to the most common questions about ordering, delivery, subscriptions and more.
Contact
Get in touch with us via the contact form, email or phone.
Shipping
Everything about shipping, delivery times, shipping costs and international delivery.
Returns policy
Not satisfied? Read how returns work and what your options are.
Payment methods
Overview of all payment methods: iDEAL, Bancontact, credit card and more.
Storage tips
Tips to keep your cheese delicious as long as possible. Explained by cheese type.
Allergens
Information about allergens in our cheese selection, by milk type and ingredient.
Complaints procedure
Our procedure for handling complaints and reference to the ODR platform.